Wheelchair Assistance

wheelchair_assistancePassengers requiring a wheelchair may request assistance, including wheelchair transport where appropriate, during embarkation and disembarkation.
Wheelchair must be requested at least 48 hours prior to departure time. Due to limited infrastructure in Timor-Leste Dili Airport, passengers who are immobile (unable to climb up and down passenger step on their own) are recommended to consult with Air Timor or your travel planner prior to departure for more details.

Denpasar airport authorities do not permit passengers to be carried up and down the steps, therefore passengers requiring a wheelchair upon arrival into Denpasar Ngurah Rai International Airport are required to order an ambu-lift 48 hours prior to departure date. Additional fees will be applicable. Contact Air Timor Operations Department for assistance.